How to Get Medical Treatment in China

Just the basics: your condition or diagnosis, which country you are based in, and a rough timeline. You do not need medical records at this point — that comes later. The form takes under 3 minutes.

Yes. Your submission is handled only by your assigned medical coordinator. We do not share your personal or medical information with hospitals or third parties without your explicit consent.

None. The assessment is completely free. You are under no obligation to proceed at any stage. Our service is funded by hospitals — patients never pay a fee.

A written summary covering: recommended hospital(s) and why, estimated all-in costs (hospital fees, surgeon, anaesthesia, and an indicative travel/accommodation range), approximate treatment timeline, and the next steps to confirm your case.

Your coordinator matches you based on your specific procedure, diagnosis, and location preferences — not a generic list. For oncology, the hospital with the highest specialist volume for your cancer type is prioritised. For orthopaedics, IVF, or other specialties, the same logic applies.

Tell your coordinator. The roadmap is a starting point, not a fixed plan. You can ask for alternative hospitals, different cost ranges, or a different timeline. There is no pressure to accept the first recommendation.

Relevant records vary by condition, but typically include: recent diagnosis reports, imaging files (MRI, CT, X-ray — digital preferred), blood test results from the past 3 months, current medication list, and any previous treatment records. Your coordinator will specify exactly what is needed for your case.

No. Your coordinator handles translation of medical records into Chinese for the specialist review. You do not need to arrange translation yourself.

Typically 2–5 working days for standard cases. Urgent oncology cases can be expedited to 24–48 hours. Your coordinator will give you a specific timeframe once your records are received.

Most EU and UK passport holders can enter China visa-free for up to 30 days — sufficient for the majority of treatment stays. Longer stays may require a visa extension, which your coordinator can assist with. A small number of EU nationalities (currently Czechia and Lithuania) still require a visa.

Your coordinator will confirm your treatment dates before you book. For elective procedures, 3–4 weeks' notice is usually sufficient. For urgent cancer treatment, the timeline can be compressed to 1–2 weeks.

Your coordinator arranges or assists with: airport pickup, hospital registration, translation during consultations, accommodation recommendations near the hospital, and a dedicated point of contact throughout your stay.

International patient departments at Grade 3A hospitals in Beijing, Shanghai, Guangzhou, and other major cities have English-speaking doctors and nurses. Your coordinator is also present or available by phone during key consultations and procedures.

Grade 3A hospitals carry full medical liability insurance and have established protocols for complications. Your coordinator is your point of contact for any issue — clinical or logistical — throughout your stay. Comprehensive travel insurance including medical evacuation cover is strongly recommended before you travel.

It depends on the procedure. A dental implant placement may require 1–2 weeks. An IVF cycle typically takes 3–4 weeks. Cancer treatment varies widely — from 4 weeks for surgery-based treatment to several months for chemotherapy or CAR-T therapy. Your treatment roadmap will include a specific timeline estimate.

Your coordinator ensures you leave with: an English discharge summary, operative report or procedure notes, any imaging reports in English, a full medication list using generic drug names, and written follow-up instructions for your home doctor. Do not leave without these — they are essential for continuity of care.

Yes. NHS GPs and European doctors are not permitted to refuse care to registered patients on the grounds that they sought treatment abroad. Bring your English discharge documents — your home doctor uses these to manage post-operative care, physiotherapy referrals, and any follow-up investigations.

Yes, for most cases. Your coordinator can arrange remote consultations with your treating specialist if questions arise after you return home. This is particularly important for oncology patients where ongoing treatment decisions may need to be coordinated between your Chinese and home doctors.